Question Detail

How to Cancel Turkish Airlines Flight Ticket? [Cancellation & Refund Policy]

Wednesday, 27 November 120 Views

Turkish Airlines is the national flag carrier of Turkey. The airline provides its services to 315 destinations in Europe, Asia, Africa, and America. It is the largest airline in the world in terms of the number of passenger destinations. Airline has headquarter located at Istanbul Ataturk Airport, Yesilkoy, Istanbul Turkey. Airline's original website is www.turkishairlines.com. Airlines frequent flyer program is Miles & Smiles and to get the privilege of the program has flown with the airline regularly.

 

How to Cancel Turkish Airlines Flight Ticket?

Flight cancellation comes in picture when there are changes in plan and that can be because of various factors and one can cancel the flight by taking the steps as follows

  • One has to sure that he or she is on the official website of the Airlines
  • On this page, one has to look for the option Check-inn /Manage booking
  • In the given field please fill in Ticket number or reservation code (PNR) and passenger surname and hit on summit
  • Now on this page, you will be able to manage booking as you will have several options and one of the options will be to cancel the flight one can do the needful in the same way.

 

Turkish Airlines Cancellation Policy

It is very important that before we take action we should be aware of the policy-

  • As per the policy when one is canceling the ticket they will only get the taxes which was paid by the individual at the time of booking and it will not include the fuel and ticketing charges.
  • If the individual is trying to cancel the fight just an hour before the departure, the same will not be canceled and one will not even get the option as well.
  • It the flight is canceled within12 hours before the departure then 40% fee is incurred and the refund amount will not include the fuel and ticketing charges.
  • If the cancellation is done before 12 hours of departure, then the 20% fee is incurred and the refund amount and the ticketing fee is added before the amount is refunded.
  • In case of international flights, if the same is canceled no refund will be provided once it is booked.

 

Turkish Airlines Refund Policy 

The individual needs to know how the amount will be credited back, one can have a clear view if one I aware of the policy-

  • Refund policy depends on how the ticket was purchased and the ticket terms and conditions.
  • In case of the ticket which was not purchased online, for the refund one can have to get in touch with the customer service department of the Airlines.
  • The ticket will be paid back in the same currency which was used at the time of booking.
  • Once the refund request has been placed after the ticket is canceled the amount will be calculated automatically and the same will reflect.
  • Refunds made to iDEAL and Sofort accounts can be processed within 5 days from the time request is placed however the refund for other methods will depend on the terms and condition with the relevant institutions.   
  • Refund for a booking will apply to all the passengers, partial cancellation cannot be carried out.
  • If the refunds request is made online and for the conformation one will get the confirmation of the same online.

In the situation when one is in the baffling situation there is nothing to bother one can seek help from the customer service and they will resolve all the concern, one can give them the call to know the status of the refund.

Thread Reply
Post Your Answer